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Abstract:A growing number of traders are reporting withheld profits, arbitrary accusations, and withdrawal restrictions at ACY Securities, raising serious concerns about the broker’s transparency and reliability.
Traders from multiple countries are raising red flags about the operations of ACY Securities, an Australian-based forex and CFD broker that has been in the market for over a decade. While the firm presents itself as a reputable and regulated brokerage, several testimonies from affected clients suggest otherwise, highlighting questionable practices and a troubling pattern of withheld profits, account restrictions, and arbitrary accusations.
One trader shared that he chose ACY Securities as a third trading platform, attracted by its long-standing history. However, his experience took a sharp turn on 1st October, when the broker accused him of engaging in price arbitrage between futures and CFD markets. According to the trader, ACY claimed his trades were synchronised with accounts in Japan, leading to allegations of collusion. Despite his requests, the broker reportedly provided no evidence of wrongdoing, neither IP addresses nor transaction details.
What was even more concerning, the trader noted, was the alleged demand to add more funds in order to unlock his account and access withdrawals. ACY dismissed his defence and refused to return any profit, only offering the initial investment. He highlighted that, in contrast to other reputable Australian platforms he had used, this situation was unprecedented. He further claimed that any withdrawal request over USD 5,000 needed direct approval from the companys boss, leaving clients vulnerable to arbitrary decisions.
Another complaint involved five individuals who reportedly used a common trading strategy known as Martingale. All saw their profits wiped out without any specific justification from ACY. The company only allowed the withdrawal of their principal funds, leaving them with substantial losses and no recourse.
In a third case, a client attempted to withdraw a modest profit of USD 455. A day later, the broker accused him of maintaining multiple accounts and used this as a reason to cancel the profit withdrawal. The client criticised the rule, calling it baseless and unfair, and urged others to avoid the platform.
The core concern among those affected is the lack of transparency and accountability. Repeated accusations of arbitrage, collusion, and multi-account violations, often without verifiable evidence, point to a business model that some believe is structured to limit client profits rather than support legitimate trading
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